Privacy Policy

This Privacy Policy describes how Spiritual Healing World (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit our website or use our services.

Please read this policy carefully.

1. Information We Collect

We collect and store personal and non-personal information, including:

Personal information you provide directly

Name.
Email address.
Phone number.
Location.
Messages, enquiries, or service-related information.
Payment details (processed securely via Wix or third-party processors).

Data collected automatically

IP address.
Browser type.
Session duration.
Page interaction data.
Navigation patterns.

Optional information

Testimonials.
Service reviews.
Any information you choose to share.

2. Why We Collect This Information

We collect personal and non-personal data to:

Provide and operate our services.
Respond to enquiries.
Deliver coaching.
Process payments.
Provide customer support.
Improve website performance.
Send service updates, offers, and newsletters (only with consent).
Comply with legal or regulatory obligations.

3. How We Collect Information

Information is collected when:

You submit a form on our website.
You contact us directly.
You book a service.
You participate in coaching.
You subscribe to updates.
You interact with our website (automatically via cookies or analytics tools).

Your personal information is used only for the purposes stated in this policy.

4. How Your Information Is Stored and Protected

Our website is hosted on the Wix platform, which provides secure storage and data protection systems.

Your information may be stored within:

Wix databases.
Secure servers behind firewalls.
Secure third-party payment providers that comply with PCI-DSS standards.

We take reasonable steps to safeguard your information from loss, misuse, unauthorised access, or disclosure.

5. How We May Communicate With You

We may contact you to:

Reply to enquiries.
Confirm bookings.
Gather information to support coaching.
Deliver service-related updates.
Administer your account.
Request feedback.
Send newsletters or promotional content (only with consent).
Notify you of policy changes.
Comply with legal obligations.

You may opt out of promotional communication at any time.

6. Children’s Privacy

Our website and services are not intended for individuals under 13.
We do not knowingly collect data from children under 13.

If you believe a child has provided us with data, please contact us and we will delete it promptly.

7. Your Rights

You have the right to:

Request a copy of the personal data we hold about you.
Request corrections to inaccurate data.
Request deletion of your data where legally permissible.
Withdraw consent for marketing.
Object to certain types of processing.

To exercise your rights, contact: info@spiritualhealingworld.com

A small administrative fee may apply for repeated requests.

8. Data Sharing

We do not sell or rent your personal information.

We may share data only when necessary:

With trusted service providers (e.g., Wix, payment processors).
When required by law.
To protect against harm or fraud.
When you authorise us to do so.

9. Cookies

We use cookies to:

Improve website performance.
Analyse site usage.
Personalise user experience.

You may accept, decline, or remove cookies in your browser settings.

For more information, see All About Cookies.

10. External Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.
You are encouraged to review their policies independently.

11. Withdrawing Consent

To withdraw consent or request deletion:

Email: info@spiritualhealingworld.com

12. Updates to This Policy

We may update this Privacy Policy periodically.
Changes take effect immediately upon posting.

Last updated: 21 February 2026